Selling to Latinos
Building a Bridge to Understanding

By Andrew Erlich, Ph.D.

      This exciting, new book gives the sales professional in-depth cultural understanding and ethnic awareness for working with the rapidly growing population of Latinos in the U.S.
Dr. Erlich effectively explains how to differentiate generations of Hispanics by their connection to their culture and, in doing so, clarifies how, and why Hispanic culture has shaped the prospect’s approach to a sales transaction. Stressing the fact that you don’t necessarily need to speak the language to understand the culture, the author gives example after example of how to make the customer comfortable in any sales setting.

 

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